Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

• Email address
• Account credentials
• Payment information (processed securely through Stripe)
• Content you submit for processing
• Audio recordings (for lecture recording feature)

Usage Information:

• Log data and analytics
• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Microphone access (only during active lecture recording)

We use the information we collect to:

• Provide, maintain, and improve our AI writing services
• Process your content through our AI rewriting tools
• Manage your account and subscription
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services
• Comply with legal obligations

Content Security: Your submitted content is processed through our AI systems and temporarily stored for service delivery. We implement enterprise-grade encryption to protect your data.

Content Retention: Generated content is stored for up to 7 days to allow you to access your recent generations. After this period, content is automatically deleted from our systems.

Audio Recordings: Lecture recordings are stored securely in your account and are only accessible by you. Audio files are permanently deleted from our systems immediately when you delete them from your account. We do not retain any copies of deleted audio recordings.

No Training Use: We do not use your submitted content to train our AI models or for any purpose other than providing you with the requested service.

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: Trusted partners who assist in operating our service (e.g., Stripe for payments, Supabase for data storage)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• End-to-end encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Request correction of inaccurate information

To exercise these rights, please contact us at contact@zerogsoftware.net

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Microphone Access: Our lecture recording feature requires microphone access, which is only used during active recording sessions. We do not access your microphone at any other time, and you maintain full control over when recording starts and stops.

Audio Data Processing: Audio recordings are processed through OpenAI's Whisper API for transcription purposes only. The audio data is transmitted securely and is not stored by third-party services. Only the resulting transcript and generated study notes are retained in your account.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the new policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: